To solve big complex problems

A little wicked thinking goes a long way

Welcome to my wicked world!

 Is your head and your heart out of sync?

Are you tuned into all the big changes happening in our world and worried your organization isn’t?

(Hello climate change, inequality, technological disruptions, economic uncertainty and bad behaviour – you get the big picture.)

Do you know you and your organization need to change but aren’t sure how to do it?


You came to the right place.

I was once just like you.


I graduated in the last century and went to work as a journalist – my dream job.

The first decade was a blast. I loved going to work.

Broke a bunch of news. Met a lot of cool people. Won a few awards. Travelled around North America (and to China too!). Sat down with influential and powerful leaders in business and government. Opined my way onto national radio and TV.

Then one day, and I remember this like it was yesterday, even though it was 2003, I was sitting at my desk in the newsroom getting ready to write a column about education reform…and I couldn’t think of anything new to write.

My notebook was filled with quotes offering up the same old solutions for the same old problems, pitched by the usual suspects. I didn’t want to write that column.

I did write it (daily deadlines!) but it was the nudge that sent me searching for a different path, one that put my values to work on issues of personal and professional importance to me.

Turns out these big complicated issues have a name: wicked problems, issues that are difficult to define, dominated by multiple viewpoints and linked to other wicked problems.


How I can help you

Wicked Ideas for wicked problems

 The world we are familiar with is becoming history. In its place is rising a new era – the knowledge age.

Massive technological change is the root cause but it has a ripple effect, unleashing equally massive economic, social, political and ecological change.

All that change is causing the biggest, most wickedly challenging problem of all: our core, societal values are shifting.

Your employees, stakeholders, customers and investors are starting to question what you stand for and why.

You need a wickedly good response.

My Methodology

Navigating Wicked Change


Customized & strategic Approach

Builds & Strengthens operational intelligence for teams of any size

harnesses the collective knowledge of teams, stakeholders and clients to help Organizations build resiliency against future shocks

Easily integrates into existing process improvement systems

Scales easily for teams of any size in private, public & Non-Profit Sectors

What People Are Saying


Lisa is a dream to work with and once she hits the stage expect a big ‘wow’ moment!

Lisa’s depth and breadth of experience and knowledge ignites audiences and teams to tackle the future with a new energy and excitement to make change.

Heather Reid

Founder & CEO, Planner Protect

Lisa’s Navigating Deep Change™ process is truly transformative. She has guided our executive team from a place of uncertainty to a position of deep clarity regarding our organization’s shared values and purpose and how to integrate both across our corporate culture and operations.

Norm Couturier

Co-Founder & CEO, 3D Planeta

Lisa’s quest for insight and knowledge has made her a respected deep change expert. As someone who works in both education and the startup world, I recognize the value Lisa brings  because she inspires all of us to rise to the challenge and work together to drive positive change in our organizations and our communities.

Dhirendra Shukla

Chair, J Hebert Smith Centre for Technology Management & Entrepreneurship (TME), University of New Brunswick

The Company I Keep

Certifications & Networks

To successfully navigate our way through this era of deep change and uncertainty we all need to learn how to mix and merge new information and knowledge. This requires a combination of critical thinking, creativity, communication and collaboration, skills I am honing through the rigour of my memberships in global networks and via professional certification processes. Through these networks and organizations I gain access to global communities of diverse perspectives, experiences & cultures.

Certified B Corp

A global movement of for-profit businesses that meet the highest verified standards of social & environmental performance, public transparency, and legal accountability to balance profit and purpose. B Corps are accelerating a global culture shift to redefine success in business and build a more inclusive and sustainable economy.

Certified ESpeaker

Meet eSpeakers’ verified standards for providing high-quality remote presentations via digital platforms. eSpeakers is the place where the speaking industry does business on the web.


Dedicated to addressing SDGs #4 Quality Education, #5 Gender Equality, #10 Reduce Inequalities, & #16 Peace, Justice & Strong Institutions via the SDG Manager, a U.N./BCorp joint intiative and free online tool.

Women's Leadership

My primary networks are Ellevate, the world’s largest community of women at work; SheEO, a global community of radically generous women & non-binary people; and We The Change, which is creating a radically inclusive & richly regenerative economy.

Navigating Deep Change

News & Views

How Communities Bring Innovation to Town

How Communities Bring Innovation to Town

For our final Deep Change Happy Hour episode before Alaina and I take a summer break, we’re bringing the conversation back to where we began – talking about how change comes to communities, both big and small, with ‘roll-up-your-sleeves-and-get-it-done’ change-makers.

read more